Privacy policy

Cipher Tracing Ltd. operates ciphertracing.com. This page explains what we collect when you contact us or send case information.

Information you send

If you use a form, email ciphertracing@gmail.com, or call +1 (805) 613-7311, we receive the details you choose to provide. That can include your name, email address, phone number, country, a description of what happened, transaction records, and files you upload.

How we use it

We use that information to review the inquiry, reply to you, and keep a record of the case. We do not sell personal information. We do not ask for wallet seed phrases, private keys, or passwords.

How long we keep it

We keep case files for as long as needed to respond to the inquiry and meet record-keeping needs, then delete them or remove identifying details.

Contact

Privacy questions can be sent to ciphertracing@gmail.com.